Construction process

When are you building in my area?

Our rollout location information is regularly updated

Read more

CityFibre are digging in my street, what are you doing?

Read more

What hours will CityFibre be working in my street?

Read more

Will I be able to get in and out of my property during CityFibre construction?

What is the process if your driveway is blocked?

Read more

Will you tell me when you are coming to my street to start building?

How we communicate our construction plans to residents

Read more

How long will you be digging/building in my street/area?

The time it takes for us to build the full fibre network varies

Read more

What about my plants and shrubs?

Will they be destroyed or interfered with during the build process?

Read more

Why do you send me letters telling me you are building in my area?

Read more

Will my customers and staff have access to my business and car park during CityFibre construction?

Read more

CityFibre have been working in my area but have left materials behind. Will they be back to collect them?

Read more

Will you have to dig up my garden or driveway?

Read more

You will soon be building in my area. Are you able to let us know when and where?

Our team will hand-deliver a letter at least a week before we start to exte...

Read more

What is proactive repair?

Proactive repair aims to make broadband fault frustration a thing of the p...

Read more