What about my plants and shrubs?
Will they be destroyed or interfered with during the build process?
We will not disturb your garden if it is on private property. If you have plants within a public-owned service strip, you will be notified of construction in the service strip and you will have the opportunity to remove any plants or coverings before the build starts.
Any work during the installation of services from your road to your home, will be discussed with you before that work is carried out and the best route for the cable will be agreed with you.
Was this article helpful?
Thank you for your feedback.
Can't find the answer you're looking for? #
Already connected to CityFibre or have an installation planned? Please contact your broadband provider directly for support.
To report any issues, please use our Chat, for any health and safety concerns you can call 0800 083 6160 24/7.
Check full fibre availability in your area #
Enter your postcode below to see if you can get connected to CityFibre