How long will you be digging/building in my street/area?
The time it takes for us to build the full fibre network varies
The time is takes for us to build the full fibre network varies and depends on the size of the area, the construction method and resolving any issues if they occur.
While we may be in your area for a few weeks, we are usually outside each property for two to three days. We will be in touch before we start any construction in your street via a letter, explaining the hours of operation.
You can also find out the exact permission details granted for work from your local council or by visiting one.network website.
Alternatively, our on site team will be happy to answer any questions you may have.
Was this article helpful?
Thank you for your feedback.
Can't find the answer you're looking for? #
Already connected to CityFibre or have an installation planned? Please contact your broadband provider directly for support.
To report any issues, please use our Chat, for any health and safety concerns you can call 0800 083 6160 24/7.
Check full fibre availability in your area #
Enter your postcode below to see if you can get connected to CityFibre