Our impact


To call ourselves a responsible business we must do right by our people, our society and the planet we share.​

Leaving a lasting legacy across the UK has always been at the heart of what we do, but as we have rapidly grown, so has the impact we make. We’ve designed our infrastructure from the ground up to be greener and more sustainable. We’re looking at how we can bring more opportunity to the areas we build in by training and recruiting locally. And we’re accelerating our rollout across entire communities so that people in every part of society have access to the connections they deserve, sooner.

Our Planet

Focusing on reducing our environmental impact and building climate resilience. Guided by science-based targets, we are committed to leading the industry not only in speed and reliability but also in sustainable and responsible practices through our comprehensive environmental strategy.

Our society

We are investing in Our Society and the communities where we build. From inspiring the next generation of STEM talent to supporting digital inclusion through our £2 million Community Fund, partnerships and volunteering, we are helping ensure that no one is left behind.

Our people

Our focus on Our People is shaping a workforce that is fair, inclusive and reflective of the communities we serve. From recruitment and skills development to leadership and long-term progression, diversity, equity and inclusion are embedded across our business.

Our Impact Report

At CityFibre, creating a lasting legacy across the UK is at the heart of everything we do. This year’s Impact Report highlights the progress we’ve made in shaping a sustainable, inclusive future—while laying the foundations for even greater impact ahead.

Our infrastructure investment will unlock more than £38bn of economic benefits over 15 years

  • £ 0 bn

    Scotland

  • £ 5 bn

    Scotland

  • £ 0 bn

    North

  • £ 12 bn

    North

  • £ 0 bn

    Midlands

  • £ 8 bn

    Midlands

  • £ 0 bn

    East of England

  • £ 4 bn

    East of England

  • £ 0 bn

    South west

  • £ 3 bn

    South west

  • £ 0 bn

    South east

  • £ 8 bn

    South east


“At CityFibre, we believe in the power of full fibre to transform lives. It has always been our mission to be a force for good, leaving a lasting impact in every community we build in. We aim to leave behind not only a world-class digital network, but a positive and lasting legacy. By investing and working with local communities we are enhancing quality of life, promoting greater equity and inclusion and helping to create stronger, more connected communities. I’m proud of the progress we’ve made this year and am excited to build on it in the years ahead.”

Simon Holden, CityFibre CEO

accelerating our pathway to full decarbonisation

Our impact stories

The Core img A49 I8445 Edit

CityFibre achieves menopause friendly accreditation

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Norfolk Charity gets £50,000 boost from CityFibre to support digital literacy

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Rospa 2025 awards

CityFibre earns prestigious global health and safety award for 5th year running

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Awards, accreditations and partnerships

ROSPA
2022 Gold Award
Rospa 2023 Information Communication Highly Commended
FN Portrait Badge 2021 EMEA
2022 TTC Logo black text
Armed Forces Covenant
SSIP Registered Member
NQA ISO22301 CMYK UKAS
BITC
Menopause Workplace Pledge
BBF 272 BBF Member Color
TM Forum
ISO 14001 UKAS Environmental Certification Logo
DWP
ISO27001 Reg UKAS 6cm Col
Cyber Essentials Certified
VETS
ISO 9001 Certification Logo with UKAS
Dc badge3
Diversifyingio
WORK180 Certified Badge Horizontal Deep Sea Withyear RGB
DCF Transparent
Race at Work Charter signatory Logo
BITC TT50 LOGO 2024 0
S Hi FT larger

For more awards, visit our partner zone