Our impact


To call ourselves a responsible business we must do right by our people, our society and the planet we share.

We’ve designed our infrastructure from the ground up to be greener and more sustainable. We’re looking at how we can bring more opportunity to the areas we build in by training and recruiting locally. And we’re accelerating our rollout across entire communities so that people in every part of society have access to the connections they deserve, sooner. ​

Our Planet

Working to safeguard the world that future generations will inherit

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Our society

Helping to develop the skills that citizens need to thrive in the data age

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Our people

Building a team as wise as they are diverse and as innovative as they are inclusive​

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Our infrastructure investment will unlock more than £38bn of economic benefits over 15 years

  • £ 0 bn

    Scotland

  • £ 5 bn

    Scotland

  • £ 0 bn

    North

  • £ 12 bn

    North

  • £ 0 bn

    Midlands

  • £ 8 bn

    Midlands

  • £ 0 bn

    East of England

  • £ 4 bn

    East of England

  • £ 0 bn

    South west

  • £ 3 bn

    South west

  • £ 0 bn

    South east

  • £ 8 bn

    South east

One in three of our rollout locations are identified as most in need of funding

Our impact stories

Sarah Parsons

Smart systems to minimise disruption

Industry-leading work with a community focus.

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Boosting local digital skills

CityFibre backs virtual coding club sessions for Leeds families.

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Fresh fibre network, built to outlast

Our modern fibre exchanges offer service providers the edge.

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More stories

Awards, accreditations and partnerships

FN Portrait Badge 2021 EMEA
Rospa 2023 Information Communication Highly Commended
Times Top 50 Employer for Women 2022
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For more awards, visit our partner zone