What happens during the install?
You should have received a timeslot from your internet service provider (ISP), if not please contact them directly for more information.
When our engineers arrive they will be looking to take the fibre cable from your street into your property. They will discuss the best route with you, ensuring minimal disruption whenever possible.
Check out our install video for an overview of what happens on the day:
For more details on the installation process, including how to prepare and what to expect on the day, please visit our installation information page.
Was this article helpful?
Thank you for your feedback.