I already have full fibre broadband, how do I switch providers?
Switching providers on the CityFibre Network
When you already have a live full fibre broadband service over the CityFibre network and choose to switch to another ISP who is also on our network, that new or ‘gaining’ ISP will reach out to CityFibre to arrange the ‘switch’.
When ordering from your new ISP, they should inform you to contact your current ISP and explain that you need to give them notice of your intention to cancel your service with them.
Please be aware each ISP has varying minimum cancellation notice periods. To find a list of full fibre providers in your area, please use our availability checker
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