Diversity & Inclusion

Together we belong

We’re shaping a culture where our people feel genuinely valued, safe and supported to bring their whole selves to work, every day. And we want you to feel that sense of belonging from the moment you join us.

Our approach focuses on creating a welcoming culture, providing fair access to opportunities, always striving to do better, and staying accountable for the progress we make. Inclusive policies, committed leadership, trusted partners - and most importantly, our people – guide everything that we do.

Our communities

Our employee-led communities represent the many experiences, identities and perspectives that make up CityFibre. We’ve made them open, accessible and barrier-free – no sign-ups. Just safe, supportive spaces where we can explore new topics, connect over shared experiences and drive meaningful change together. Every community forms part of our Connected Voices network, bringing our people together to amplify the conversations that matter.

LGBT+

Our LGBT+ community fosters a culture of respect, equality and pride across CityFibre. It’s a welcoming space for colleagues to drive positive change, share experiences, explore issues affecting LGBT+ people and access confidential support.

Gender

Our Gender community is helping to shape meaningful change across our business. By challenging stereotypes, encouraging open and honest conversations, and creating a space to share experiences, they are addressing gender-based barriers to inclusion, helping our people feel seen, supported and valued.

Armed Forces

Our Armed Forces community champions the contribution that our reservists, veterans, CFAVs and military families bring to CityFibre. It offers support, mentorship and camaraderie for colleagues joining us as they move directly from military to civilian life.

D.A.N.C.E

D.A.N.C.E stands for Disability, Age, Neurodivergence, Carers and Equity, and as a community they come together to share knowledge, offer support to our peers and champion continuous improvement. They’re driving impactful change and helping everyone feel seen, heard and included as we build a culture of respect and equality together.

Cultural Inclusion

Our Cultural Inclusion community celebrates all the different people that make up CityFibre. It’s a space for open, authentic conversations, where we share experiences, learn together and explore the cultural nuances that shape how we navigate the world around us - empowering every culture, every background and every story.

Uplift

Uplift is a supportive community that empowers our people to take charge of their own mental health, breaking down the barriers that affect our wellbeing, at work and at home, so that we all have the chance to thrive.

Progress through partnership

The partnerships we choose matter. They push us to learn and grow, guiding us to turn our commitment to diversity, equity, and inclusion into action that makes a real difference.

Stonewall diversity champion
WORK180 Certified Badge Horizontal Deep Sea Withyear RGB
Armed Forces Covenant
CNA21 WIN Diversity
WES
Race at Work Charter signatory Logo
2022 TTC Logo black text
FN Portrait Badge 2021 EMEA
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Achievements & commitments that count

Armed Forces Covenant

We’re proud to have signed the Armed Forces Covenant and are a Gold Award holder in their Employer Recognition Scheme. This award reflects our ongoing efforts to align our policies, practices, and support with the needs of veterans, reservists, and military families.

Putting families first

We make time for what matters most. This includes offering 26 weeks’ full pay for enhanced maternity and adoption leave, plus enhanced paternity and shared parental leave.

Disability Confident

As a Level 3 Disability Confident Leader, we’re committed to improving opportunities for disabled people – starting with recruitment and continuing throughout their career journey with us.

Mental Health Friendly

We’re proud to have signed the Mind Mental Health at Work Commitment. Whether it’s support from our Mental Health First Aiders, access to our Employee Assistance Programme, virtual wellbeing sessions or benefits that help you balance life and work, your mental wellbeing matters to us.

Menopause friendly accredited

We achieved the Menopause Friendly accreditation for 2025 which recognises our ongoing commitment to supporting our people who experience menopause.

WORK180 Endorsed Employer

We’re proud to be recognised as a WORK180 endorsed employer of choice for women since 2021, reflecting our commitment to an inclusive, equitable workplace where women can thrive.

Top 50 Employers for Gender Equality

In 2025, we secured our place in the Times Top 50 Employers for Gender Equality for the second year running. It’s the fourth time we’ve earned this recognition since 2021, recognising our commitment to gender equality and to tackling barriers to true inclusion.

Armed Forces

We're proud to have signed the Armed Forces Covenant—a national promise to ensure fair treatment for those who serve or have served, and their families. As a Gold Award holder in the Employer Recognition Scheme, we’ve earned the highest level for our commitment to supporting the armed forces community. This award reflects our ongoing efforts to align our policies, practices, and support with the needs of veterans, reservists, and military families.

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Benefits that work for you

Our benefits package was created with our people in mind, and we're committed to creating a great experience for everyone.

Explore our benefits

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