Responsible Business | CityFibre

Responsible Business

Our Responsible Business Journey

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Building a legacy

CityFibre is a business with a purpose: to unlock Britain’s full digital potential. As a builder of nationwide fibre only networks, we are committed to helping entire communities in the areas we're building.

As a responsible business, we must play our part in leaving a fairer, greener and more sustainable world behind us. We will achieve this through our Responsible Business Strategy.

Our Responsible Business Strategy

Our people

We’ll only be able to make a truly positive impact if our growing CityFibre family, and those working alongside us, are happy, healthy and representative of the diverse communities we serve. That’s why we put huge emphasis on wellbeing, inclusion, diversity and nurturing young talent, supporting our people to bring their true self to work and build a lasting career in a sector critical to our future success.

Our society

Digital infrastructure is of critical importance to our society. That’s why we’re committed to helping build inclusive, enabled and engaged local communities in all our rollout locations. Working with build partners, we’re also creating a wide range of apprenticeships and entry level roles. From supporting digital inclusion initiatives, investing in programmes driving diverse participation in STEM education or even just a community litter-pick, we’re making a difference.

Our planet

Fibre optic networks are significantly less carbon-intensive than their copper predecessors. However, our nationwide rollout is still a major infrastructure project so we're committed to achieving our 'net zero carbon emissions by 2030' plan. By optimising our working practices and working closely with expert partners and our supply chain, we're already playing our part in a greener future for Britain, and looking to deepen this further in the coming months.

Responsible Business in action

Below are a few highlights of our responsible business journey. Of course, there's much more underway and ambitious plans for the years ahead.

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Making a difference

Working with Leeds Library and 100% Digital Leeds to sponsor a series of online coding workshops for local children and their families. The library’s popular Code Club was first introduced in 2015 and draws inspiration from children’s literature to create a unique digital learning experience.

At a time when many children have needed to adapt to the challenges of lockdown, the club has continued to ensure its young community can keep learning and have fun through virtual methods.

Women in engineering

The Times Top 50 Employer for Women 2022

Thanks to a range of initiatives designed to welcome, support, and develop women in our business, we were proud to receive The Times Top 50 Employer for Women 2021 and 2022 award.

Not only are we passionate about promoting inclusion and enabling diversity through our family-friendly policies and recruitment strategy, but our active Gender Network are also on a mission to support women into engineering roles.

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RoSPA Gold Health and Safety Award

We are pleased to announce that CityFibre have landed the internationally recognised award for demonstrating high health and safety standards.

We have received a RoSPA Gold Health and Safety Award for working hard to ensure our colleagues and contractors get home safe at the end of each day.

Clean energy

A little greener every day

As a responsible business, CityFibre recognises that our operations have an environmental impact. As such we are committed to monitoring our environmental performance on an ongoing basis and where feasible, rolling out solutions to tackle our associated emissions.

Over the last 12 months we have been working closely with both internal teams and external suppliers to make positive changes to reduce CityFibre’s environmental impact.

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Boosting digital inclusion

Donation by CityFibre of laptops to young people from disadvantaged backgrounds helps to tackle the digital divide in Wolverhampton.
The UK’s largest independent Full Fibre platform is investing £50 million to transform Wolverhampton into one of the world’s best digitally connected cities, and, to ensure local young people can harness its benefits, it has teamed up with The Way Youth Zone, a youth-led, state of the art space for young people living in the city.

Our awards, accreditations and Responsible Business partners


Times Top 50 Employer for Women 2022
FN Portrait Badge 2021 EMEA
CNA21 WIN Diversity
CNA 2021 Best Altnet

Accreditations and partners:

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ISO 14001 UKAS Environmental Certification Logo
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2022 Gold Award
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Menopause Workplace Pledge
AFC Silver Logo
ISO27001 Reg UKAS 6cm Col
ISO 9001 Certification Logo with UKAS
Ro SPA Bronze
Cyber Essentials Certified