Why do you have to drill in my property?

Similar to your existing copper or coax cable, we will need to bring your full fibre cable into your property, to do this, we will drill a small hole through an external wall and thread the cable through it; for taller buildings and flats, to ensure our engineers comply with Health and Safety guidelines, we may also drill a small hole on your external wall to attach our ladders whilst working at height.

Before carrying out any works on your property, our engineers will confirm all requirements for drilling with you. Please more information about our installation process and what to expect, please visit our installation information page.