What is a Wayleave document and why have I received one from CityFibre?
If you live in a rented property or if the property is part of a block of flats or apartments, we require permission from your landlord, managing agent or building owner, this is known as a wayleave and is required before we visit the property, agree on an installation a route and carry out the work.
More information on wayleaves can be found here.
Was this article helpful?
Thank you for your feedback.
Can't find the answer you're looking for? #
Already connected to CityFibre or have an installation planned? Please contact your broadband provider directly for support.
To report any issues, please use our Chat, for any health and safety concerns you can call 0800 083 6160 24/7.
Check full fibre availability in your area #
Enter your postcode below to see if you can get connected to CityFibre