Resident Wayleaves


Don’t miss out

Bring Full Fibre in reach of your home

Across the UK, we're building new Full Fibre networks that gives you the connectivity you need to thrive in an ever more digital world.

Faster, more reliable internet helps people work, live, and play better. In other words, we're building a network that we hope is right up your street.

You might be here because we're already giving people access to better broadband in your area. We're glad you dropped by, as sometimes we need access to privately owned land to install the network to residents like you.

Demand better broadband

Get connected

While most of our work happens on public highways, we sometimes need to cross private land to bring the network within your reach.

Whether you live on a private road or we need to use different build methods to get you connected, you’ll need to sign a wayleave agreement that grants us permission to include your home. There’s no cost to you, and you have no obligation to connect.

Giving permission is easy - just enter your details into our form and we’ll be in touch to bring Full Fibre internet within reach of your home.

GET IN TOUCH

Fill in your details below and we'll get back to you about bringing Full Fibre in reach of your home.

* Means a field is required.

What's in it for you?

Energy efficient Fibre Lights

Uninterrupted, lightning-fast fibre straight to your home.

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Stay close to friends and family with buffer free, crystal clear video calling.

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Increase the value of your home by 3%. (LSE, 2014)

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Stream multiple devices across your home at the same time.

What happens next?

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1.

Signing wayleave agreements

We’ll help you and your neighbours sign the wayleave documents and get you connected.

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2.

Planning

After we have enough signed wayleave agreements, we can get planning.
We'll keep you up to date throughout the process.

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3.

Construction

We won’t need access to your home during the build, and our contractors always do their best to minimise disruption. We’ll then install our fibre optic cables within reach of your property.

The methods we use depend on what’s best for your property and area. Learn more in our FAQs.

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4.

Order a service

Whether you want to stick with your broadband provider or connect to a gigabit-capable Full Fibre service, via one of our broadband partners, the choice is yours.

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5.

Installation

Once you decide on which internet provider you want to use, our install team will return to connect your home to the fibre access point using an agreed route.

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Frequently asked questions

  • A wayleave is a written legal access agreement, which gives consent from the private land owner to CityFibre to install, maintain, or repair network equipment on their property.

  • If we need to build the network across private land to bring Full Fibre in reach of your home, we require a signed wayleave agreement. It might be that you live on a private road and own a part of it or share a driveway with your neighbour. Or it might be that you would like to take a Full Fibre service or make your home fibre ready. By signing the wayleave agreement, this means that we can install the network in reach of your home so that you can access Full Fibre broadband.

  • To connect homes within an area to Full Fibre, sometimes it’s necessary for us to place our equipment on private land.

    We use various techniques to connect you to the Full Fibre network. These include installation of our fibre cables in the pavement outside your property, using existing or new utility poles, using existing ducting, or by wiring up the outside of your building (this last method is usually used for flats).

  • CityFibre is a private infrastructure company, meaning the costs are covered by ourselves and our investors.

  • If we’ve contacted you because we’re planning to build our network in your area and we need a wayleave agreement for your property and you’d like to talk to us, please fill in the form above or call us on 0800 083 6160.

  • We’re really excited about giving residents access to our Full Fibre network and allowing them to enjoy the benefits. Please do talk to us about any concerns you have and we will do our best to ensure you are satisfied.

    If you still don’t want to sign a wayleave, we will respect your decision and the Full Fibre network will not be brought in reach of your property. Please be aware, this may affect your neighbours’ abilities to access the network.

  • Yes, you will receive confirmation that we can bring the network in reach of your home, then you will receive notification from our build partners when the time comes to install the network.

Still got questions?

For more information and frequently asked questions, visit our Help Centre.