Switching broadband providers #
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I already have full fibre broadband, but want to join the CityFibre network, how do I do that?
Switching to the CityFibre network from Openreach or Virgin Media
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I already have full fibre broadband, how do I switch providers?
Switching providers on the CityFibre Network
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What is One Touch Switch?
One Touch Switch (OTS) is a new process designed to simplify switching broa...
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Can't find the answer you're looking for? #
Already connected to CityFibre or have an installation planned? Please contact your broadband provider directly for support.
To report any issues, please use our Chat, for any health and safety concerns you can call 0800 083 6160 24/7.
Check full fibre availability in your area #
Enter your postcode below to see if you can get connected to CityFibre