I already have full fibre broadband, but want to join the CityFibre network, how do I do that?


I already have full fibre broadband, but want to join the CityFibre network, how do I do that?

Switching to the CityFibre network from Openreach or Virgin Media

If you are coming to the end of your contract with your current broadband provider, you can take out a new service using the CityFibre network. You can use our Availability Checker to check which broadband providers are available for your property and once you select a provider and complete your order, the provider will reach out to CityFibre and arrange everything for you.

CityFibre will arrange the installation (you will choose a date for this with your provider) and our installation partners will visit your property to deliver a quality install and connect your property to our network. Visit our Installation page for more information on installs.

You may also want to just switch networks, for example, moving from Openreach to CityFibre, and stay with your existing broadband provider (e.g. Vodafone, TalkTalk); the best option for this is to check your availability and if you see your current provider in the list of results, you can reach out to them to discuss switching to CityFibre.


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