I need a wayleave, how do I get connected?
We guarantee a smooth, flexible and professional installation
process. Right from the start, we aim to make the experience as easy and
collaborative as possible, managing disruption and ensuring the most
efficient use of time.
- Sign permission - We’ll ask you to sign a Wayleave Agreement, providing consent to install the network on your property.
- Free survey - We will conduct a free survey and work with you to develop the best installation plan for your properties.
- Free installation - Once we’ve agreed on a non-intrusive plan, we'll install Full Fibre direct to your properties, completely free of charge.
- Connected - Once the network is installed and services are live, tenants can access gigabit-speed broadband services from our partners.
Was this article helpful?
Thank you for your feedback.
Can't find the answer you're looking for? #
Already connected to CityFibre or have an installation planned? Please contact your broadband provider directly for support.
To report any issues, please use our Chat, for any health and safety concerns you can call 0800 083 6160 24/7.
Check full fibre availability in your area #
Enter your postcode below to see if you can get connected to CityFibre