I have a complaint about construction
We are sorry you encountered a problem during the construction of our full fibre network. Please complete our contact form to provide your contact information and details of the issue you experienced and our Customer Service team will investigate and be back in touch.
Alternatively, you may choose to report your issue to our Customer Service team by calling 0800 083 6160 (Monday – Friday 09:00 to 17:00).
Was this article helpful?
Thank you for your feedback.
Can't find the answer you're looking for? #
Already connected to CityFibre or have an installation planned? Please contact your broadband provider directly for support.
To report any issues, please use our Chat, for any health and safety concerns you can call 0800 083 6160 24/7.
Check full fibre availability in your area #
Enter your postcode below to see if you can get connected to CityFibre