Getting Connected to the CityFibre Full Fibre Network
CityFibre are a full fibre network provider, building a brand-new full fibre network for the data age, delivering fast, reliable and future proof broadband. Unlike other UK alternative network providers, we do not sell or manage services directly for residents or businesses, rather we adopt a wholesale model, working with consumer and business ISPs and resellers who utilise our network to sell their products and services.
To understand whether our full fibre network is available via a Broadband provider to your individual residential property, please use our Availability Checker where you can enter your address to view the result. If you are searching from a business address, please use the Business Availability Checker .
Availability checker results:
- Good news—if our full fibre is available at your property, you’ll be able to browse a range of providers that you might like to consider.
- If our full fibre network is not currently available for connection to your property, please register so we can contact you when our network is both live and available for connection at your property.
Please be aware that we are unable to respond to enquiries about the coverage of our network, or timings for the expansion of our network build.
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Can't find the answer you're looking for? #
If you’re already connected to CityFibre or have an installation booked, you must contact your broadband provider directly, as your contract is with them.
To report damage to your property or our network, use the “Chat with us” icon on the right-hand side of this page.
To report urgent health and safety concerns about our network build, call 0800 298 6267. This number is for emergencies only and cannot help with other enquiries.
Check full fibre availability in your area #
Enter your postcode below to see if you can get connected to CityFibre