Do I have full fibre broadband?

Many broadband services are described as fibre broadband, but not all fibre connections are full fibre.

Full fibre broadband, also known as Fibre to the Premises (FTTP), uses fibre optic cables all the way to your property. Other broadband services may still use older copper cables for part of the connection.

If you're unsure what type of broadband service you currently have, there are a few simple ways to check.

Check with Your Broadband Provider #

The easiest way to confirm whether you have full fibre broadband is to contact your broadband provider.

Most providers can tell you:

• What type of connection is installed at your property
• Whether your service uses Full Fibre (FTTP)
• What broadband packages are available at your address

If you're already on a full fibre service, your provider will usually refer to it as Full Fibre or FTTP.

Look for Fibre to the Premises (FTTP) #

Full fibre broadband is commonly referred to as Fibre to the Premises (FTTP).

This means fibre optic cables run all the way from the network directly into your property.

You may see FTTP referenced:

• On your broadband provider's account or package information
• During installation documentation
• Within your broadband contract or welcome information

If your broadband service is described as FTTP, you are using a full fibre connection.

Full Fibre vs Fibre Broadband #

Although many broadband services are marketed as fibre broadband, not all use fibre all the way to your home.

Full Fibre (FTTP) #

• Fibre optic cable runs directly to your property
• Designed to support modern digital demands
• Provides a dedicated fibre connection to your premises

Fibre Broadband (FTTC) #

• Fibre cable runs to a nearby street cabinet
• The final connection to your property uses existing copper phone lines
• May still be described as fibre broadband by some providers

This is why two broadband services can both be described as fibre, while only one is considered full fibre.

What Equipment Might I Have? #

Many full fibre installations include:

• A fibre connection point installed within the property
• Additional equipment connected directly to the fibre network
• A router connected to the full fibre service

However, equipment can vary between providers, so the most reliable way to confirm your connection type is to check with your broadband provider.

Can I Get Full Fibre Broadband at My Address? #

Availability varies by property.

The fastest way to check whether full fibre broadband is available at your address is to use the CityFibre availability checker.

The checker will show whether services are available at your property and which broadband providers operate on the CityFibre network in your area.

Check Availability

Still Not Sure? #

If you're unsure whether your existing broadband service is full fibre, contact your broadband provider. They will be able to confirm the type of connection currently installed at your property and explain the available upgrade options.