Details

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Details #

Geographic availability

Full fibre services on the CityFibre network are subject to geographic availability. See if your property is already connected on our availability checker at cityfibre.com.

In certain instances, additional qualifiers and processes can be required to connect your home to the CityFibre network due to architectural, technical, health and safety, engineering or legal elements involved. If you have been told that you are ready to be connected but are experiencing difficulties, please get in touch.

Reliability

The CityFibre network is 100% fibre-optic, from our exchanges directly into your home, and delivers connections 5x more reliable than the ones that rely on copper cables to connect properties to the street cabinets.

Source: Ofcom.

Speed

The UK’s average download speed for fibre-to-the-cabinet broadband (FTTC), which uses copper cables to reach your home, is 55.7Mbps. CityFibre’s full fibre network delivers up to 2.5Gbps, which is up to 44 times faster than FTTC broadband.

The UK's average broadband speed (including ADSL, FTTC, Cable and FTTP) is 69.4Mbps download and 18.4Mbps upload. CityFibre's network is capable of up to 2.5 Gbps symmetrical speeds, delivering up to 36 times faster download speeds and 138 times faster upload speeds.

Source: Ofcom

Savings

Up to £130 a year cheaper than your regular old broadband based on publicly available information for comparable new customer broadband plans where both Full Fibre (on the CityFibre network) as well as Part Fibre connections are available as of 21/09/23.

Saving of £130 represents BT Fibre 2 (voice and broadband) at £34.99 per month vs Vodafone Full Fibre 2 at £24.00 per month.

Prices and savings may vary over time. All price comparisons are rental monthly prices only and exclude new line installation costs and any special offers, bundles and/or social tariffs. Total savings stated are over a 12-month period.