Field Operations | CityFibre

Field Operations


Field Operations

Provide world-class customer service whilst delivering and maintaining connectivity

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Careers

Field Operations

Field Operations is about growing and operating our customer base with ongoing focus on continuous improvement and we use this formula in all areas of what we do.


The Field Operations team at CityFibre has wide ranging responsibilities covering all field activity to ensure we connect our customers across all market verticals on time and to our Customer Experience goals and standards.

As our business growth continues at exponential rates through 2022, our main drive is to continue multiplying the number of customers joining our expanding network footprint. Our plan to achieve this is to provide the best customer experience through strong motivated people and teams, together with streamlined processes and systems.

Helen Meadows
"I can honestly say that I have never worked anywhere where I enjoy going to work as much as I do with CityFibre."

Helen Meadows

Project Co-Ordinator

Scott Moorhouse 2
"Working for City Fibre is like no other place I’ve worked before, it’s “big enough to count & small enough to care”. You can tell there is a huge emphasis within the business to look after their people."

Scott Moorhouse

Customer Project Manager for Scotland

Paul Lennox
"Join CityFibre’s Field Operations and you’ll be amongst talented professionals who have a core sense of team and strive to keep CityFibre leading the light to delivering the best network in the UK, the CityFibre way."

Paul Lennox

Director of Field Operations

Are you ready?

Ready to start Changing It Up?

As we roll out Full Fibre across the UK and transform the way communities connect, we're looking for enthusiastic people to join the CityFibre family and help Change It Up.

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