Customer Support

It’s all about the people

Our Customer Support team is always ready to offer expert help and advice. Life shouldn’t slow down because of broadband. From resolving network issues to building positive relationships with suppliers, businesses and customers our team is always there to pick up the phone and ensure everyone gets to experience a life in full-flow.

Our latest opportunities

There are no jobs currently within Customer Service, Product Management, Field Operations

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"We’re always looking for customer-centric people to join our team, whether they have existing telecoms experience or they’re just starting out and looking to gain valuable experience in a growing business. If you’re a real people person, a great problem-solver and you’re ready to go the extra mile for our customers, I’d love to hear from you."

Adam Edwards

Recruitment Business Partner

Jude Felton
"Everyone here is genuinely committed to changing the telecoms industry. That passion and energy is incredibly refreshing - the start-up feel means we’re not bogged down by legacy systems or processes. We have the freedom to do things our way."

Judith Felton

Head of Customer Services

Ready to start #ChangingItUp?

Unlock the digital potential of an entire nation by joining one of CityFibre’s teams today.