Customer Support

Customer Support

Not everyone collaborates like we do


We're all about people

Our Customer Support team is always ready to offer expert help and advice, from resolving network issues and answering questions to building positive relationships with suppliers, businesses and customers. We’re efficient, we’re friendly and we look out for our customers – and one another.

We’re always looking for customer-centric people to join our team, whether they have existing telecoms experience or they’re just starting out and looking to gain valuable experience in a growing business. If you’re a real people person, a great problem-solver and you’re ready to go the extra mile for our customers, I’d love to hear from you.

Adam Edwards

Recruitment Business Partner

Everyone here is genuinely committed to changing the telecoms industry. That passion and energy is incredibly refreshing - the start-up feel means we’re not bogged down by legacy systems or processes. We have the freedom to do things our way.

Judith Felton

Head of Customer Services

Join us

Ready to start Changing It Up?

As we roll out Full Fibre across the UK and transform the way communities connect, we’re looking for enthusiastic people to join the CityFibre family and help change it up.

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