Supporting my journey to becoming a manager


Supporting my journey to becoming a manager

2 February 2021

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I joined CityFibre in 2019 as a Compliance Systems and Reporting Analyst. As this was a new role, I was given some creative freedom on the reporting. The role involved liaising with key stakeholders to produce reports showing insights into performance trends, which is essential to support the Safety, Health, Environmental & Quality Advisors in liaising with our contractors.

From my first interview to every 1-to-1 with my manager, the main topic of conversation was personal and professional development. We established a plan and after my first 4 months, I had the confidence to apply for the role of Construction, Design & Management Advisor. For this role, CityFibre supported me to complete my NEBOSH (National Examination Board in Occupational Safety and Health) Qualification which then allowed me to progress to Construction, Design & Management Specialist.

Although I enjoyed the role, I decided I didn’t want to specialise, and I preferred to work towards becoming a people manager. After establishing a new plan with my manager, I progressed into my current role as a Compliance Build Assurance Manager, where I now manage a fantastic team of four.

I still have a lot to learn, but I am doing so with the confidence that CityFibre will be supportive. I embrace every opportunity and I am making the most of the support available here across departments.

I’m grateful to work for such an amazing company who genuinely care about all their employees. From a personal perspective, I’ve had to learn to manage my anxiety, which I’ve had direct counselling for. I’ve developed my confidence and people skills, as well as focusing on the bigger picture rather than worrying over small details. My manager has also directly supported me during this time, by giving clear and direct feedback allowing me to keep my focus in the correct place. The Compliance team has also been like a family from day one, and although we have expanded during lockdown, we have kept the team spirt which makes this more than just a job.

Kez Burke

Build Assurance Manager