CityFibre triples business ethernet availability for its partners

• Ethernet services from CityFibre now available to over 260,000 UK businesses, up from 80,000
• Expansion underpinned by CityFibre’s nationwide 10Gb XGS-PON upgrade, with investment in a dedicated Business Ethernet platform

CityFibre, the UK’s largest independent full fibre platform, has tripled the availability of its dedicated, enterprise-grade Ethernet services to now serve over 260,000 UK businesses.

The increase not only expands the total number of businesses available to partners but also increases the density of serviceable businesses within its network footprint, making it easier and more efficient for partners to run targeted sales and marketing campaigns.

CityFibre’s investment in its Ethernet services has been underpinned by its nationwide 10Gb XGS-PON technology upgrade, being rolled out across its Fibre-To-The-Premise (FTTP) network. The rollout incorporates a dedicated Business Ethernet platform, designed specifically to support market leading, enterprise-grade service guarantees and bring CityFibre’s full FTTP network online for its Business ISPs.

Over the past year, CityFibre has worked closely with its partners to speed-up the installation of new business Ethernet connections by up to 40%¹. To further underline its commitment to timely delivery, CityFibre is introducing a new ‘delivery assurance guarantee’ providing partners with the confidence of enhanced compensation for any unexpected delays to their installation date².

Alongside bringing the best products and the best service to its partners, CityFibre is committed to delivering the best economics, with Ethernet prices up to 20% cheaper than its major competitors.

Andy Nash, Director, Business, Government and Mobile, CityFibre, said: “Today’s announcement is a reminder that CityFibre is more than just a broadband network. We’re building a digital infrastructure platform that serves the needs of all sectors of the market, from consumer services right through to enterprise-level connectivity.

"Our partners have called for a larger footprint and that is exactly what we are giving them. Tripling our business footprint transforms their addressable market and is a catalyst for growth and shared success. We look forward to our proposition of market leading products, service and economics benefitting even more businesses in the years ahead."

Nathan Marke, Chief Strategy Officer at CityFibre partner, Giacom, commented: “As UK businesses increasingly rely on technology to operate, reliable, secure, fast internet access is becoming a strategic asset. That is why we are excited that CityFibre is expanding its footprint to bring its exceptional offering to more businesses.”

Marke continued: “The delivery assurance guarantee is a great example of the CityFibre challenger DNA and difference. They have listened to the market and focussed not just on great technology but also predictable installations and great service. This brings invaluable peace of mind for our community of more than 6,000 MSP’s and Resellers as they deliver critical customer projects.”

Nick Shraga, Chief Operating Officer at Southern Communications, another CityFibre partner, said: “Our customers are growing and adapting fast, powered by outstanding connectivity alongside brilliant customer service. So CityFibre’s Ethernet expansion, combined with its commitment to competitive pricing and reliable installations, is great news and promises to be a boost for UK businesses.”

Notes to editors:

CityFibre’s Business Ethernet platform is supplied by CityFibre’s engineering partner Calix.

¹ Across CityFibre’s most complex Ethernet installations, with ‘permission to work’ agreed

² For further details on CityFibre’s Ethernet products and delivery assurance guarantee: Ethernet Services | CityFibre