How soon do I need to sign and return the wayleave agreement?
Wayleaves are required for building and installing on private land and / or rental properties.
The sooner the agreement is signed and issued to us, we can begin working on rolling out Full Fibre to your properties.
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If you’re already connected to CityFibre or have an installation booked, you must contact your broadband provider directly, as your contract is with them.
To report damage to your property or our network, use the “Chat with us” icon on the right-hand side of this page.
To report urgent health and safety concerns about our network build, call 0800 298 6267. This number is for emergencies only and cannot help with other enquiries.
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