Do I have to pay for full fibre installation to my home?
The cost of installation of full fibre broadband to your home can depend on the broadband provider and package you choose. Your provider will confirm any charges before your appointment.
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If you’re already connected to CityFibre or have an installation booked, you must contact your broadband provider directly, as your contract is with them.
To report damage to your property or our network, use the “Chat with us” icon on the right-hand side of this page.
To report urgent health and safety concerns about our network build, call 0800 298 6267. This number is for emergencies only and cannot help with other enquiries.
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