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Can I have my new full fibre connection installed in a cupboard with gas and electricity meters?
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Unfortunately, we can't install full fibre broadband into your cupboard, as your connection box and router need to be in an open space to allow the Wi-Fi signal to reach every room in your property.
Our installation partners are experts when it comes to connecting your property to full fibre and will discuss the best route with you during your installation appointment.
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Already connected to CityFibre or have an installation planned? Please contact your broadband provider directly for support.
To report any issues, please use our Chat, for any health and safety concerns you can call 0800 083 6160 24/7.
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