Contact us

Have you tried our frequently asked questions?

If you still can't find the answer you're looking for, you can contact us using the form below.

However, if you want to raise something related to any street works going on near you, you can use the form below or call 0800 083 6160.

For any business service faults and to report a Health & Safety incident or concern about network building works, please call us on 0800 298 6267.

If you're experiencing broadband service issues or outages at your home, please raise this with your broadband provider, they will be able to assist you in finding a resolution.


Your form will be sent to our customer engagement team and they will do their best to respond as soon as possible. Please do not complete this form if your query is related to broadband service issues or outages, please contact your broadband provider directly to help resolve these issues.

* Means a field is required.

Please attachment any documentation that may support your enquiry

Do you have a question?