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As the UK’s largest independent fibre infrastructure platform, we’re seizing a once-in-a-generation opportunity to raise the bar – not just in infrastructure, but in service. An ever-expanding network that is not only the nation’s first choice, but worth waiting for because it out-performs on speed, reliability and quality. By putting communities, people, and places that have long been overlooked at the heart of what we do, we’re unlocking Britain’s digital potential and helping everyone live life in full flow.
The CityFibre Way is a unique code of five behaviours that shapes our culture, laying the foundations for how we think, act and work.
We bring a tireless energy to breaking new ground, replacing the complacency of incumbent thinking with the determination of a challenger. We create flow where there is friction, refuse to settle for ‘good enough’ and push for better every time.
Keep things simple so that life can flow and we can act fast, always keeping the bigger picture in mind. We define things well, focus on the task at hand, and are clear with one another, every step of the way.
We use our collective inventiveness to break new ground and achieve the seemingly impossible together. This means being open to a diversity of insight, looking outside of our silos to solve problems and applying ‘Can-If’ thinking to our constraints.
We strive to surpass expectations and leave an impression that lasts. We pay attention to the small details today, because that’s how we leave a legacy tomorrow. Customers trust and talk about us because we really listen, fix things fast if they go wrong and always go the extra mile.
We are a connected community that looks out for each other and wants everyone to feel counted, accountable and empowered. This means encouraging our colleagues to speak up about what matters and listening carefully when they do.
See how our people drive real change—championing inclusion, supporting colleagues, and making a difference in their communities and beyond.
There’s some great work going on around the business at CityFibre to raise awareness for menopause and support our colleagues. PMO Analyst, Beverly Goldsworthy is leading the conversation on how menopause affects people and what employers, and employees, can do to help.
31 October 2023
At CityFibre, we believe in supporting our people with non-visible differences, like dyslexia, and enabling them to have open and trusting conversations.
25 October 2023
5 September 2023