CityFibre | Graduate Application Support Assistant

Graduate Application Support Assistant

  • Systems and Development
  • Milton Keynes, England
  • Full-time

Graduate Application Support Assistant

CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities and mobile operators.

Job Description

As the fastest-growing fibre network in the UK, you could say we’re changing things up. Not only are we unlocking the digital potential of an entire nation, but we’re also constantly evolving, to give our people the most seamless employee experience possible. We’re doing this by creating a sense of purpose among our teams and offering career development opportunities the like of which has never been seen before. We’re a company that cares about people, places and new possibilities.

A Graduate role at CityFibre is not an opportunity you want to miss. It may be a little scary to be thinking about your future, but at CityFibre we’ve got your back. Our Graduates are as much a part of our teams as our CEO and senior leadership, you’re bringing a fresh perspective and a new voice to our business. With real responsibility and constant support, you’ll feel like one of us from day one.

We’re here to support you every step of the way and we’ll do that by setting up a development plan designed specifically for you. Want to move into management at some point in the future? We’ve got programs created specifically for that, programmes that have won awards! Want to introduce something new to your department? We’re here to help you carry that through. Our culture is inclusive, and our opportunities are endless. This is what makes CityFibre a perfect place to start your career.

We think smart, act fast, always back each other and give it our best. We’re building a legacy, that’s the CityFibre way. There’s never been a more exciting time to be a Graduate at CityFibre.

A rewarding career

We’re passionate about our work and we’re passionate about our people too. With a salary starting from £24,000, when you join the CityFibre family you’ll also enjoy benefits like 25 days’ holiday, a day off on your birthday, a day off to support a charity or organisation of your choice, a performance-related bonus scheme, and private healthcare.

How can you change it up? 

You’ll be joining our software development team, providing essential second line software or IT support and administration on our systems. It’s an important role as it helps to make sure that our people are able to work efficiently and can deliver our full fibre network at pace.

Day to day, this is what you can expect to be doing:

  • Taking responsibility for maintaining service availability
  • Dealing with the development and management of our internal systems which are built on a range of languages and hardware
  • Identifying, resolving and clarifying IT issues
  • Supporting our resellers in consuming our public API services, both in testing and production

You’ll be a natural problem solver who has a passion for all things technology and software and is comfortable learning new processes. We’re not looking for you to tick every box, but you’ll bring experience in some of the below with you:

  • Perl / Python / Ruby or shell scripting
  • System administration and supporting applications such as Linux, Ubuntu or Redhat
  • Oracle and MySQL databases
  • Supporting Microsoft applications, Windows Server 2012+

If you’ve just found yourself nodding and thinking, ‘I can do that!’, things are about to get exciting.

Our unique culture

So that’s the role, now let us tell you a bit more about life at CityFibre. We’ve built a diverse, inclusive and authentic workplace that offers anyone the chance to grow a new career. We’re a Times Top 50 Employer for Women, have partnerships with Work180, Vercida and Disability Confidence, just to name a few – it inspires us day-to-day. The foundations of our teams are rooted in respect, development and continuous support. Our people are already changing it up, are you ready to join them? 

Additional Information

CityFibre is committed to providing equal employment opportunities to individuals from all backgrounds, including ethnicity, gender, sexual orientation, gender identity, religion, age, family status and disability. We recognise that everyone is an individual with a wide range of experiences and perspectives and believe this diversity of thought is what makes CityFibre special.