CityFibre | Graduate Sales Support Executive

Sales · Telford, England · Full-time

Graduate Sales Support Executive

CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities and mobile operators.

Company Description

We’re changing up the future

We’re on a mission to build the UK’s finest digital infrastructure and unleash Britain’s potential. We’re connecting communities, boosting businesses, and giving everyone access to superfast broadband. We’re also changing up the industry - we might be growing fast but our open and inclusive environment means people can be themselves, speak up and make time for what matters.  

With plans to supply millions of homes and businesses with Full Fibre infrastructure, we are looking for ambitious people to help make this happen. When you join us, you’ll join the CityFibre family where our culture inspires how we think, act and work. We’re looking for brilliant, forward-thinking people who want to help us leave a legacy and put new and exciting ideas into action. 

A rewarding career

We’re passionate about our work and we’re passionate about our people too - with a starting salary of £22,000, you'll receive incremental increases over a set period, providing you are achieving your objectives. You’ll also enjoy benefits like 25 days’ holiday, a day off on your birthday, a day off to support a charity or organisation of your choice, performance-related bonus scheme, and private healthcare.

The support to succeed

When you join the CityFibre family, you’ll get all the support and opportunity you need to grow your career, learn new skills, and fulfil your potential. You’ll work on a personalised development plan tailored to your role and ambitions, that will help you expand your knowledge and reach your goals. Your Line Manager will help you understand how CityFibre operates, and you’ll partner with a Mentor who will support your progression. 

If you’re interested in exploring Management-level opportunities, you can apply for our highly successful Aspiring Managers Programme and fast-track your career. In addition to this, you will join our early careers community, where you’ll meet, network, and socialise with other CityFibre graduates. With our entertaining social events and exciting networking opportunities, you’ll feel part of the CityFibre family in no time.  

How can you change it up?

You’ll be joining our busy sales team, coordinating with the rest of the commercial team to help deliver excellent service to every CityFibre customer. You’ll be given responsibility from day one, so you can learn on the job, make an impact and start building your career at CityFibre.

Your focus will be to support the sales team by ensuring quotations and order processes are running smoothly, helping us to close new business opportunities. You will also assist with various administration task, helping the team achieve their goals. In addition to this, you will be expected to communicate frequently with both team members and customers, making sure that you are responding to all queries in a efficient and professional manner.

Our Learning & Development team will also put together a personalized development plan, designed to help you expand your knowledge and technical skills, while your Line Manager will work closely with you to help you understand how CityFibre operates as a whole, beyond your immediate team.

What will you bring to the role?

It’s important that you have a genuine drive to succeed, learn and develop a career within Sales.

Ideally, you will be a recent graduate who has achieve at least a C in GCSE English and math or equivalent. We are looking for a candidate that is able to start immediately. 

It is also necessary that you demonstrate excellent organisation skills and are able to communicate clearly, both written and verbally. Experience in using Salesforce is beneficial, but not essential.

With your enthusiasm, positive attitude and interpersonal skills, you’ll soon feel  part of the team, where you’ll receive the support, guidance and training you need to thrive and excel at CityFibre.

Our unique culture

We are proud to be an equal opportunity employer; we celebrate diversity, we believe everyone has a voice and we’re committed to creating an inclusive environment for all. Even though we come from different backgrounds and do different jobs, we’re united by The CityFibre Way - our unique code of behaviours that inspires how we think, act and work. We back each other, think smart and act fast, and we’re passionate about giving it our best to build a legacy together.

Ready to start changing it up? Join the CityFibre family today.



Additional information

CityFibre is committed to providing equal employment opportunities to individuals from all backgrounds, including ethnicity, gender, sexual orientation, gender identity, religion, age, family status and disability. We recognise that everyone is an individual with a wide range of experiences and perspectives and believe this diversity of thought is what makes CityFibre special.