CityFibre | Customer Delivery Manager - 4 month FTC

Order Management · Telford, England · Full-time

Customer Delivery Manager - 4 month FTC

CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities and mobile operators.

Company Description

Please note that this is a 4 month FTC role.

We’re changing up Britain 

We’re on a mission to build the UK’s finest digital infrastructure and unleash Britain’s potential. There’s never been a more exciting time to join the CityFibre family. We’re accelerating towards a full fibre future and delivering Gigabit Cities right across the UK. We’re changing up Britain’s digital infrastructure, boosting the economy, connecting communities and leaving a legacy for future generations.  

A rewarding career  

We’re passionate about our work and we’re passionate about our people too. With a salary of up to £45,760 depending on experience, when you join the CityFibre family you’ll also enjoy benefits like 25 days’ holiday, a day off on your birthday, a day off to support a charity or organisation of your choice, performance-related bonus scheme, and private healthcare. 

How can you change it up? 

With such an ambitious rollout plan, it's vital our City builds are carried out as efficiently and effectively as possible. That’s why we need an excellent Customer Delivery Manager to manage the delivery of entablements for a portfolio of clients and projects across local and regional CityFibre partners. You will be the face of CityFibre, operating in both the public and private sectors in multiple cities, leading the delivery of cliental projects. Your other responsibilities will include:

What will you bring to the role?
You will have a proven track record in delivering multi-site client projects with capital budgets extending to multi-millions. In addition to this, you will need experience in project delivery in a telecoms environment. It is essential that you can negotiate suitable outcomes that mitigate project risks in order to achieve the most favourable outcome. Ideally, you will have knowledge of site-based construction activities as well as experience of using CRM systems such as Salesforce.  You will also have: 

Our unique culture  

We are proud to be an equal opportunity employer; we celebrate diversity, we believe everyone has a voice and we’re committed to creating an inclusive environment for all. Even though we come from different backgrounds and do different jobs, we’re united by The CityFibre Way - our unique code of behaviours that inspires how we think, act and work. We back each other, think smart and act fast, and we’re passionate about giving it our best to build a legacy together.  

Ready to start changing it up? Join the CityFibre family today.  



Additional information

CityFibre is committed to providing equal employment opportunities to individuals from all backgrounds, including ethnicity, gender, sexual orientation, gender identity, religion, age, family status and disability. We recognise that everyone is an individual with a wide range of experiences and perspectives and believe this diversity of thought is what makes CityFibre special.